1. Who this agreement is between
These Terms of Service ("Terms") are a contract between you and Fever Dream Events ("Fever Dream," "we," "us") governing your use of the Fever Dream Events application, website, and related services (the "Service"). By creating an account or using the Service, you agree to these Terms. If you don't agree, don't use the Service.
2. What Fever Dream is — and isn’t
The single biggest source of confusion for a platform like ours isn't lawsuits — it's people misunderstanding what we actually do. So before anything else:
Fever Dream provides software. That's it. We are:
- Not a staffing agency, and not the employer of any tasker, vendor, or crew member you engage through the Service.
- Not an event management company — we don't plan, run, or take responsibility for your event.
- Not an escrow agent or payment processor — Stripe handles payments; see Section 6.
- Not a money transmitter or bank.
- Not a law firm, accounting firm, or tax advisor.
- Not a broker or agent for any transaction between you and another user.
The clearer this line stays, the harder it is for anyone to argue Fever Dream assumed responsibilities we never took on. This section works together with Section 3 below.
3. Fever Dream is a platform, not a party to your contracts
Fever Dream provides software that event planners, their clients, vendors, and taskers use to organize, communicate, sign agreements, and process payments. Fever Dream is not a party to any contract, proposal, booking, or agreement formed between users of the Service— including agreements between a planner and their client, a planner and a vendor, or a planner and a tasker/crew member. We don't vet, guarantee, endorse, insure, or take responsibility for the performance of any planner, client, vendor, or tasker. If a dispute arises between users, that dispute is between them — not us.
4. Eligibility and accounts
You must be at least 18 years old to create an account. By registering, you confirm you meet this requirement. You're responsible for keeping your login credentials confidential and for all activity under your account. Tell us immediately at
legal@feverdreamapp.com if you believe your account has been compromised. You can delete your account at any time from your account settings, or by emailing
legal@feverdreamapp.com if you don't see a self-service option yet. We may suspend or terminate accounts that violate these Terms, that we reasonably believe belong to a minor, or that we determine pose a risk to the Service or other users — see Section 21 on suspension without prior notice.
5. Subscription plans, billing, and cancellation
Fever Dream offers a Free tier and paid subscription tiers (Professional, Studio, Agency, and custom Enterprise plans), billed monthly or annually. Paid subscriptions auto-renew at the end of each billing period unless you cancel before the renewal date. Cancelling stops future billing but does not retroactively refund the current billing period unless required by law or stated otherwise at the time of purchase. We may change pricing or plan features with reasonable advance notice; continued use after a price change takes effect constitutes acceptance of the new price. If a payment fails, we may downgrade your account to the Free tier after a reasonable grace period.
Billing and cancellation currently happen entirely through your account settings and Stripe's billing portal on the Fever Dream website — not through the Apple App Store or Google Play, even when you're using the mobile app. If that changes once Fever Dream is distributed through app stores, this section will be updated to reflect where cancellation happens based on how you purchased your subscription.
6. Payments, Stripe, and Stripe Connect
All payments processed through the Service — subscription billing, and any client deposit or balance payments collected via a planner's contract — are handled by Stripe, Inc. Fever Dream does not store raw credit card numbers. When a planner uses Stripe Connect to accept payments from their own clients, Fever Dream acts solely as the software platform facilitating that connection. Fever Dream is not the merchant of record for planner-client transactions unless expressly stated otherwise, is not a party to the payment transaction between a planner and their client, does not take custody of client funds beyond any disclosed platform fee, and is not responsible for chargebacks, refund disputes, or payment failures between a planner and their client.
Disputes, refunds, and chargebacksarising from a transaction between a planner and their client are the planner's responsibility to resolve, not Fever Dream's.
Taxes: users are solely responsible for determining, collecting, reporting, and remitting all applicable taxes on any funds they collect or income they earn through the Service.
7. Electronic signatures
The Service includes a contract creation and electronic signature feature. By using it, you consent to conduct transactions electronically and agree that your electronic signature has the same legal effect as a handwritten signature, to the extent permitted by the U.S. ESIGN Act, UETA, and equivalent laws in your jurisdiction. Fever Dream records the signer's name, timestamp, IP address, and a copy of the signed document as part of the signing process. Fever Dream is not responsible for the legal sufficiency, enforceability, or content of any contract created using the Service — planners are responsible for the terms of their own client agreements, for ensuring those documents comply with applicable law in their jurisdiction, and should have their templates reviewed by their own counsel.
8. AI-assisted features
Some parts of the Service may use AI to help draft contracts or messages, summarize conversations, recommend vendors, build timelines, or estimate budgets. AI-generated content is provided for informational purposes only. You're solely responsible for reviewing any AI-generated contract, communication, timeline, budget, recommendation, or other output before relying on it or sending it to a client, vendor, or tasker. Fever Dream makes no warranty regarding the accuracy, completeness, legality, or suitability of AI-generated content.
9. Your content
You retain ownership of everything you upload or create through the Service — event details, vision boards, photos, guest lists, contracts, messages, and documents ("Your Content"). By uploading Your Content, you grant Fever Dream a limited, non-exclusive license to store, host, process, and display it solely to operate and provide the Service to you and the collaborators you invite. We do not sell Your Content, and we do not claim ownership of it. You may request an export of Your Content by emailing legal@feverdreamapp.com.
We may remove, disable access to, or refuse to hostcontent that violates these Terms, infringes someone else's intellectual property, presents a security risk, or exposes Fever Dream to legal liability. If you believe your copyrighted work has been posted on the Service without authorization, contact legal@feverdreamapp.com with the details so we can investigate.
10. Acceptable use
- Don't use the Service for anything illegal, fraudulent, or to harm another person.
- Don't upload content you don't have the right to share, or that infringes someone else's intellectual property.
- Don't attempt to access another user's account, data, or non-public parts of the Service without authorization.
- Don't interfere with, disrupt, or attempt to reverse-engineer the Service's infrastructure or security.
- Don't scrape, use bots, or otherwise automate access to the Service outside of any API we officially provide.
- Don't create accounts through automated means, or share, sell, or transfer your login credentials to another person.
- Don't use the Service to benchmark against or build a competing product, or resell access to the Service without our written permission.
- Don't use the Service to harass, threaten, or discriminate against any person.
- Don't misrepresent your identity, your business, or your relationship to an event, client, or vendor.
11. Vendor directory
The Service includes a directory of event vendors. Listing in the directory is not an endorsement, certification, or guarantee by Fever Dream of any vendor's quality, licensure, insurance, bonding, or availability. Specifically, Fever Dream does not guarantee that any listed vendor is licensed, insured, bonded, available, or of any particular quality — we do not independently verify vendor credentials beyond what the vendor self-reports. Any engagement between a planner and a vendor found through the directory is solely between them.
12. Tasker and crew accounts
Taskers (day-of event crew and gig workers) create a portable profile that may include a signed work agreement, tax information (such as a W-9), a photo ID, and certifications. By submitting these documents, a tasker consents that they will be visible to any Fever Dream planner who accepts them onto an event — not only the planner who first invited them. Fever Dream is not the employer of any tasker and does not guarantee payment, working conditions, or the terms of any tasker's engagement with a planner; those are matters between the tasker and the hiring planner. Taskers may request deletion of their stored documents by contacting
legal@feverdreamapp.com.
13. Feedback
If you send us suggestions, ideas, or feedback about the Service, you agree that Fever Dream may use that feedback for any purpose, including to improve the Service, without any obligation to compensate you.
14. Beta features
We may occasionally offer features labeled as beta, preview, or early access. These are provided "as is" and may be changed, limited, or discontinued at any time, without the same reliability guarantees (such as they are) as the rest of the Service.
15. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON'T WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY EVENT PLANNED USING THE SERVICE WILL PROCEED AS INTENDED.
16. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FEVER DREAM AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FEVER DREAM IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions don't allow the exclusion of certain warranties or limitations on liability, so some of the above may not apply to you.
17. Indemnification
You agree to defend, indemnify, and hold harmless Fever Dream from any claim, damage, liability, or expense (including reasonable attorneys' fees) arising from your use of the Service, Your Content, your violation of these Terms, or your violation of any right of a third party — including a claim brought by your client, vendor, or a tasker you engaged through the Service.
18. Force majeure
Fever Dream is not liable for any failure or delay in the Service caused by events beyond our reasonable control (natural disaster, war, labor dispute, internet or infrastructure outage, government action, pandemic, or similar). This section covers Fever Dream's obligations to you as our platform user — it does not resolve disputes between a planner and their own client about event cancellation, postponement, or refunds. Planners are responsible for including their own force majeure and cancellation terms in their client contracts.
19. Export controls
You may not use the Service if you're located in, or are a resident of, a country subject to U.S. government embargo, or if you're on any U.S. government list of prohibited or restricted parties.
20. Assignment
You may not assign or transfer your rights under these Terms without our consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets — these Terms will bind our successor.
21. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your account — without prior notice where necessary to address fraud, abuse, security threats, or legal compliance — and otherwise with notice where reasonably practical, if you violate these Terms, if required by law, or if we discontinue the Service.
22. Severability
If any provision of these Terms is found unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
23. Entire agreement
These Terms, together with our Privacy Policy and any other legal notices published by Fever Dream on the Service, constitute the entire agreement between you and Fever Dream regarding the Service, and supersede any prior agreements between you and Fever Dream on that subject.
24. Waiver
If we don't enforce a provision of these Terms on one occasion, that's not a waiver of our right to enforce it later. Any waiver must be in writing and signed by an authorized representative of Fever Dream to be effective.
25. Survival
Provisions that by their nature should survive termination of your account or these Terms — including Your Content/IP ownership, disclaimers, limitation of liability, indemnification, payment obligations already incurred, dispute resolution/arbitration, and privacy obligations — will survive.
26. Dispute resolution and arbitration
Most concerns can be resolved by emailing
legal@feverdreamapp.com first. If a dispute can't be resolved informally, you and Fever Dream agree to resolve it through binding individual arbitration rather than in court, except that either party may bring an individual claim in small claims court.
You and Fever Dream each waive the right to a jury trial and to participate in a class action, class arbitration, or representative action. [Attorney note: arbitration provider, rules, and class-action-waiver enforceability need counsel review before this is finalized — see the attached legal checklist, item 6.]27. Governing law
[Attorney note: governing law and venue to be filled in based on where Fever Dream Events is incorporated/operated — placeholder pending counsel input.]
28. Copyright complaints (DMCA)
If you believe content on the Service infringes your copyright, send a notice to
legal@feverdreamapp.com identifying the work, the infringing material, and your contact information.
[Attorney note: a registered DMCA agent (copyright.gov/dmca-directory) is required for safe-harbor protection and hasn't been set up yet — see legal checklist, item 10.]29. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we'll notify you by email or in-app notice before they take effect. Continuing to use the Service after changes take effect means you accept the updated Terms.